Cookie Policy
Last updated: 15 October 2026
This Cookie Policy explains how Felicity Living uses cookies and similar technologies on our website. It describes what cookies are, why we use them, and how you can manage your preferences.
We aim to handle cookies in accordance with applicable UK data protection and privacy laws, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
01. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember certain preferences and understand how visitors interact with their pages.
Similar technologies may also be used for analytics, functionality and advertising purposes.
02. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for our website to function correctly. They may support shopping basket functionality, secure checkout, payment processing and website security.
Strictly necessary cookies do not require consent where they meet the applicable legal requirements.
Performance and Analytics Cookies
These cookies help us understand how visitors use our website, such as which pages and products are viewed and how visitors navigate the site.
We use this information to assess website performance and improve the shopping experience. These cookies are used only where the required consent has been obtained.
Functional Cookies
These cookies allow our website to remember certain choices and preferences, helping to provide a more convenient browsing experience.
Where required by law, we will obtain your consent before using non essential functional cookies.
Advertising and Marketing Cookies
These cookies may be used to measure advertising effectiveness, understand visitor interactions with our marketing and provide more relevant advertisements.
These cookies are used only where the required consent has been obtained.
03. How We Use Cookies
Felicity Living may use cookies and similar technologies to:
- Ensure essential website and shopping basket functionality.
- Support secure checkout and payment processes.
- Understand how visitors use our website and identify areas for improvement.
- Remember preferences and improve the browsing experience.
- Measure marketing and advertising performance, where permitted.
- Support relevant advertising activities, where you have given the required consent.
The cookies used on our website may vary depending on the services and features enabled.
04. Cookie Consent and Your Choices
When you visit our website, you may be presented with a cookie banner or consent management tool that allows you to manage non-essential cookies.
You can choose whether to accept or reject non-essential cookies. Where available, you can also select individual cookie categories.
We will not use non-essential cookies that require consent unless the required consent has been obtained.
You can change or withdraw your consent at any time through the cookie preference settings available on our website, where provided.
Withdrawing consent does not affect the lawfulness of any processing that took place before consent was withdrawn.
05. Third-Party Cookies
Some cookies may be placed by third-party services used on our website. These may include Shopify and, where enabled, analytics, payment, social media or advertising providers.
These providers may use cookies or similar technologies to perform their services, subject to their own privacy policies and applicable legal requirements.
The specific third-party cookies used will depend on the integrations and services active on our website. Further information may be available through our cookie consent tool or the relevant third-party provider.
06. How to Manage Cookies
You can manage cookie preferences through:
- Your browser settings (e.g. block or delete cookies)
- Our cookie consent banner options
Most browsers allow you to control cookies via preferences/settings.
07. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use or applicable legal requirements.
Any updates will be published on this page, together with the revised date.
Contact Us
If you have any questions about this Cookie Policy or how Felicity Living uses cookies, please contact our customer services team.
Felicity Living LTD
Email: contact@felicityliving.co.uk
Message / Call on WhatsApp: 07778660465
Customer service hours:
Monday to Friday: 9am–5pm
Saturday: 9am–12pm
We aim to respond to enquiries within 24 hours.